COVID-19

CHANGES

In keeping with guidance from leaders within the massage community, as well as, regulatory mandates, the following changes remain in effect until further notice. Thank you for your cooperation.

 

The health and safety of our clients and staff is extremely important to us. Due to COVID-19,  walk-in appointments will not be accepted and clients who are not currently receiving a service will be asked to remain outside in order to control the number of people within the spa (the only exception is for the parent of a minor receiving a service). If you are experiencing a fever, cough, or sore throat, please reschedule your appointment for when you are no longer symptomatic. If you have been to a COVID-19 impacted area (out of state) or have been in close contact with a person infected with COVID-19, we ask that you please reschedule your appointment for 14 days past the date of contact (exceptions made for essential workers on a case by case basis) or from the date of return from your recent travel.

All clients will be required to wear a face mask throughout your visit to the spa. (see below for further information)

 

In accordance with recommendations to protect our more vulnerable populations, we are encouraging those with compromised immune systems to continue to stay home and avoid coming to the spa. We are working with clients aged 65 or over on a case by case basis. Please call the spa if you want to schedule and are in this category. 

 

Temporary limited services:

*   Body treatments (that require a shower) will not be available at this time

*   Intra-oral work for TMJD will not be available at this time

 

Temporary client expectations:

Clients will remain in their vehicle and call or text the spa to let us know they have arrived. Clients will then be directed to come up to the spa as soon as we are ready. Outside the spa door will be a station to complete a brief COVID specific screening questionnaire and consent form. Once completed, clients may enter the spa. The spa door will remain locked, as all visits are by appointment only, to keep the number of guests waiting to a minimum. Our goal is to have no more than 2 clients in the lobby at any given time to allow for proper social distancing. We ask that retail items be left untouched by guests, but handled by spa staff as needed. Sample items have been removed, but are available by request.

 

Upon entering the spa, clients will be asked to wash their hands at the restroom sink, and then enter the treatment room. A tote will be present to hold personal items/clothing during the session. Hand sanitizer will be available for client use in each room.

 

When the session is complete, our front desk staff is available to take payment and schedule any upcoming appointments. We also have a prepayment option available should you prefer a contactless method.

 

Client Personal Protective Equipment (PPE)

 

All clients will be required to wear a face mask throughout your visit to the spa. This includes during your service. We have a system in place to allow for safe removal of the mask while in the prone (face down) position. If receiving a facial, clients will remove their mask during the treatment, but will be expected to return it immediately following. 

 

We ask that you bring a face mask from home, but if you do not have one, one will be provided for you.

 

Staff PPE

 

All staff will be wearing face masks throughout your visit. Additionally, therapists will have eye protection in the form of either a face shield or safety glasses. Therapists will change attire following each session to prevent cross contamination between clients. Finally, facial services will require the service provider to wear a face shield.

 

Sanitization

 

Medical grade air purification units have been placed in each room.

 

As always, medical grade sanitizing solution is used to clean all surfaces in the treatment rooms between each client. Waterproof coverings are in place on each treatment table and bolster to allow complete cleaning between services.

 

All common areas will be cleaned between each client, specifically high touch surfaces, such as, door knobs/frames, pens, bathroom surfaces, etc.

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Feel free to reach out with any questions or concerns you may have regarding these temporary practices. We realize some may seem inconvenient, and that some of our clients may choose to wait before returning to the spa. We appreciate your continued patience and understanding as we navigate these new territories. We are doing our best to remain compliant with industry, state, and local mandates/best practices in order to provide as safe an environment as possible while re-opening. 

 

We look forward to seeing you soon!

 

Warmly, 

The Bayberry Spa Team 

317-893-5370

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